This is a comprehensive collection of answers to the most frequently asked questions addressed to our sales department. The FAQ section was created to ensure quick and convenient access to the most important information that helps solve common issues and clarify doubts related to cooperation and our service offer. Here you will find practical tips, process explanations, and assistance in situations requiring immediate response.
Our goal is to streamline communication and ensure that every user of our service can quickly obtain the support they need — without having to contact our customer service team, unless necessary.
In road transport, proper cargo arrangement is crucial to make the most of the vehicle’s loading space without exceeding the permitted gross weight, while ensuring load stability and safety. Optimal pallet placement prevents product damage and minimizes the risk of load shifting during transit. Depending on whether a road container or a standard semi-trailer is used, loading capacity may vary.
Road containers are commonly used for long-distance transport and intermodal operations, such as road-rail shipments. Their fixed dimensions make pallet positioning particularly important. The most common containers measure around 7.45 meters in length and typically hold 18 to 19 euro-pallets. There are also longer containers, similar in length to a trailer (13.6 meters), which can accommodate up to 33 pallets. “Mega” versions have an increased internal height, allowing the transport of taller goods while maintaining the same pallet capacity.
The most popular option in road transport, however, remains the standard Tautliner or curtain-sider trailer. It measures approximately 13.6 meters in length, with an internal height of around 2.7 meters, enabling the transport of up to 33 euro-pallets. The Mega trailer variant offers increased internal height — up to around 3 meters — making it ideal for transporting tall pallets or cargo requiring extra vertical space. This type of trailer also enables loading not only from the rear, but also from the side or top, significantly facilitating the handling of oversized or irregularly shaped loads.
While road containers are a practical solution for intermodal transport, standard trailers are most commonly used in everyday road freight, offering the greatest flexibility and optimal use of cargo space. In practice, this makes them the preferred choice for pallet transport on both domestic and international routes.
We provide comprehensive organization of domestic and international transport. We handle full truckload (FTL), less-than-truckload (LTL), groupage, express, and dedicated transport services. Depending on the type of cargo, we select the appropriate means of transport, ensuring safety and on-time delivery.
We provide transport services throughout Poland and across Europe. We handle local and domestic routes as well as long-distance international connections — from Western Europe to Scandinavia and Eastern European countries. Additionally, we carry out shipments worldwide, offering comprehensive global logistics support.
Yes. Each transport request is priced individually, taking into account factors such as the type and weight of the cargo, distance, delivery time, and any additional logistics requirements. To receive a quote, simply contact us or fill out the inquiry form on our website.
We transport a wide range of goods, including:
industrial and manufacturing products
euro pallets and warehouse cargo
containers and oversized freight
food products and consumer goods (refrigerated transport available if required)
standard and special cargo, subject to individual consultation
For special loads or shipments requiring additional securing measures, please contact us to discuss the details.
Yes. Each transport is monitored by our freight forwarders. Clients receive ongoing updates regarding the shipment status and, if needed, can request information at any stage of the transport process.
Safety is our top priority. Every shipment is properly prepared and secured, and the transport is supervised by experienced freight forwarders. We cooperate exclusively with professional and verified carriers, use modern planning tools, and monitor the transport process from start to finish.
The delivery time depends on the nature of the shipment, the loading location, and the destination. We always aim to operate efficiently and punctually, informing the client of the estimated delivery time before the transport begins. For urgent shipments, we offer express transport solutions.
Yes. We provide comprehensive documentation and organizational support. We assist with preparing the necessary paperwork, coordinate every stage of the transport, and ensure a smooth and efficient logistics process.
The client reported an urgent need to organize transport of components for a production line. Any delay posed the risk of:
production stoppage at the recipient’s plant,
high contractual penalties,
disruptions in the delivery schedule for EU markets.
The transport had to be executed in express mode, with full monitoring and a guaranteed delivery within a strictly defined time window.
